Cancellation & Refund Policy

Last Updated: 10/27/2026

1. Digital Goods and Services

NearMe India provides digital SaaS directory listings and lead wallet credits. Because these are digital products activated instantaneously, standard physical return policies do not apply.

2. Cancellation Requests

Merchants may request a cancellation and refund for unused wallet credits or duplicate transactions within 24 hours of the purchase. Once wallet credits have been consumed (e.g., via WhatsApp lead handoffs), they are non-refundable.

3. Refund Processing

Approved refunds will be processed back to the original payment method (via Razorpay) within 5 to 7 working days.

4. Contact for Refunds

To request a refund, please email us at contact@nearme-india.org with your transaction ID and registered phone number.